injeAI Privacy Policy

1. Operator and contact

injeAI Team operates the injeAI Web service, Telegram bot and Android application. The sole official contact for privacy, legal, service and technical requests is support@injeai.com.

2. Information processed

We process account and session information; submitted messages, photographs, CAD files, drawings, process sheets and manufacturing parameters; generated analyses and reports; and technical information needed for security and diagnostics. Telegram also supplies the identifiers and interaction data required by its platform. Submit only information you are authorised to share.

3. Purposes and legal bases

We process information to authenticate users, perform requested analyses, retain customer work, provide support, protect the service and meet legal obligations. Applicable bases include contractual necessity, legitimate interests, legal obligations and consent where required. Optional website measurement is controlled separately from the service contract.

4. AI providers and no training

Configured inference routes include Venice.ai and may use OpenAI or Google Gemini as configured providers or fallbacks. Relevant content, extracts or derived information may be sent to these providers. injeAI does not use customer CAD files or commercial process sheets to train or fine-tune its own models. Provider privacy and retention terms vary; this policy does not promise universal zero retention, complete anonymisation, or exclusively local inference.

5. Infrastructure and transfers

Backend hosting and configured object storage are in OCI Madrid, Spain. Supporting services include Vercel, Sanity, Cloudflare, Upstash, Resend, Sentry, Telegram, Expo/EAS and Google Play where used. EU backend hosting does not imply that every provider processes data only in the EU. International processing is subject to applicable transfer requirements and contractual safeguards.

6. Industrial Vault and retention

Original uploads can be retained in an encrypted Industrial Vault alongside sanitised working copies. Operational retention settings differ by artifact: configured defaults include 90 days for vault/PDF reports, 30 days for raw Retrovision logs and 180 days for expertise vectors. Customer reference libraries can remain until deletion. Sessions, job state, security records and backups have separate lifecycles. Actual account/file status may depend on the feature and active configuration; link expiry or UI removal does not necessarily erase every copy immediately.

7. Cookies and device storage

Essential cookies and storage support authentication, security, preferences and requested workflows. Optional Vercel Analytics and Speed Insights require an affirmative website choice. Use Cookie settings in the footer to reject or withdraw optional measurement. Browser and Telegram WebView storage may contain workflow recovery state. The Android application stores secure credentials and offline upload state; uninstalling it does not delete server-side data.

8. Android permissions

The Android application can request camera and selected photo/file access for content you choose to submit. Its permission configuration also includes microphone access. Device permissions can be revoked through Android settings. Submission to an external inference provider is separate from granting a device permission.

9. Rights, export and deletion

Request access, correction, export, objection, restriction or deletion at support@injeai.com. Identify the account email or Telegram identity and request without sending passwords or tokens. We may verify account control. In-app deletion schedules processing after the displayed grace period; where offered, cancellation is available before processing begins. Legal, dispute, security and residual backup exceptions are explained when applicable. You may complain to the relevant data-protection authority.

10. Security and updates

We use access controls, HTTPS and encryption for supported stored artifacts. No service guarantees absolute security. Processing controls and redaction reduce risks but do not guarantee removal of all personal information or industrial intellectual property. This service is intended for adult professional use. The current policy and update date are published at https://injeai.com/privacy.